Cancellation, Refund, and Replacement Policy

1. Cancellation Policy

Orders can be canceled within 1 working day of placing the order. To cancel your order, please contact us.

If you fail to cancel the order within 1 working day, the service will be considered accepted, and cancellation will no longer be possible.

2. Refund and Replacement Policy

Refunds or replacements are available for services under the following conditions:

• The request for a refund or replacement must be made within 15 days of service delivery.
• The reason for the refund or replacement request must be due to a significant issue with the service provided, such as non-compliance with agreed specifications or major deficiencies in the service delivered.
• To request a refund or replacement, please contact us with your order details and a clear explanation of the issue.

3. Processing of Refund and Replacement Requests

Upon receiving your request, our team will review the details and determine the eligibility for a refund or replacement.

If your request is approved, we will process the refund or arrange for a replacement of the service, as appropriate.

Refunds will be processed using the original method of payment unless otherwise agreed.

4. Non-Refundable Services

Please note that certain services may be non-refundable due to their nature. These exceptions will be clearly mentioned at the time of purchase.

5. Contact Information

For any queries regarding our cancellation, refund, and replacement policy, please contact us.